General

Frequently Asked Questions


If you have other questions about EducationDaily.com®, please e-mail them to educationdaily@lrp.com.



Question

Answer



I've misplaced my username and password. How can I locate it?


No problem! Contact our Training & Technical Support Hotline toll-free at: 1-800-515-4577, ext. 6603 or e-mail us at: educationdaily@lrp.com. Please be prepared to provide your name, organization name and location.



Why am I receiving the error message "An error has occurred during your request. Invalid username or password?"


Your username and password are case sensitive and must be entered in lowercase only. To login, click the Return to EducationDaily.com link.



When trying to login to EducationDaily.com® I receive the error message "An error has occurred during your request."


Your web browser must be set to accept all cookies. For more information on cookies, refer to your web browser's online Help.


How much does EducationDaily.com® cost?


Pricing is based on your specific access needs. With EducationDaily.com® you select one username and one password for your entire district, law firm, state department or organization. Contact Customer Service, toll-free at: 1-800-341-7874 and they'll transfer you to your product representative or e-mail us at: educationdaily@lrp.com and we'll have a product representative contact you.



Is EducationDaily.com® Section 508 compliant?


Yes

How do I bookmark the EducationDaily.com® Home Page?


When using Internet Explorer:

On the Favorites menu click Add to Favorites. An 'Add Favorites' dialog box may appear, click OK. The title of the currently displayed page is added as the last item in the Favorites menu.

When using Netscape Navigator:

Click Bookmarks and select Add Bookmark. The title of the currently displayed page will be added as the last item in the Bookmarks menu.